Procedures

Strategic Processes

Strategic Management (DE)

Code	Procedure	Approval
DE-01 P1	Strategic planning and development	26/06/2022
DE-02 P1	Monitoring and measurement Annex 1: Indicator File Annex 2: Indicator Request Annex 3: Indicators Dashboard	21/04/2015
DE-03 P1	Management Review System	24/04/2025

Quality management and continuous improvement (MC)

Code	Procedure	Approval
MC-02 P1	Complaints, Suggestions and Congratulations Management	24/04/2025
MC-05 P1	Users satisfaction Annex 1: Guide	02/10/2020

 

Key Processes

Academic Management (AC)

 

Code	Procedure	Approval
AC-01	Entry and Admission	24/04/2025

 

Teaching (DO)

Code	Procedure	Approval
DO-0101 P1	Design, verification, modification and accreditation of official degrees	28/07/2016
DO-0102 P1	Degrees monitoring and improvement	19/05/2014
DO-0103 P1	Degree suspension and termination	19/05/2014
DO-0201 P1	Teaching planning and development Annex 1: Template to perform the Centre Coordination Actions Report	19/12/2018
DO-0202 P1	Degrees promotion Annex 1: Protocol to elaborate the Promotion Plan	21/04/2015
DO-0203 P1	Student Orientation Annex 1: Guidelines for the design of the Mentoring Action Programme	02/10/2020
DO-0204 P1	External Academic Internships Management	24/04/2025
DO-0205 P1	Mobility Management	19/04/2015
DO-0301 P1	Public information and accountability Annex 1. Guide	02/10/2020

 

Support Processes

Staff Management (PE)

Code	Procedure	Approval
PE-01 P1	Administrative and Service Staff Management	19/12/2018
PE-02 P1	Academic Staff Management	19/12/2018

 

Document Management (XD)

Code	Procedure	Approval
XD-01	Documents Control Annex 1: Model of flow diagram and symbology	09/07/2014
XD-02	Registers Control	09/07/2014

 

Infrastructure and Work Environment Management (IA)

Code	Procedure	Approval
IA-01	Material resources Management	30/10/2019